Refund policy

Returns Policy

We want you to love your purchase! However, if you are not completely satisfied, you can return your order under the following conditions:

• Returns timeframe: Items must be returned within 30 days of delivery.

• Condition: Products must be unused, unworn, and in their original packaging with all tags and seals intact.

• Proof of purchase: A receipt or order confirmation is required.

• Return shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.

• Exclusions: For hygiene and safety reasons, certain items (such as [insert exclusions if any]) cannot be returned.

How to return an item

1. Contact us at info@thewildgardenbox.com with your order number and the details of the item you wish to return.

2. We’ll provide you with the return instructions and shipping address.

3. Once your return is received and inspected, we will notify you and process your refund to your original payment method.